Customer service
Write to the house
Matinata is a small house, and every message is read and answered personally — usually within two working days.
By email
natalie@matinataskincare.comThe house
Boll & Boll Produkte GbR
Mainz, Germany
Made in small batches in Croatia
Skincare guidance
Unsure where to begin, or how to layer the six steps for your skin? Describe your skin and we will compose a ritual for you.
Orders & deliveries
Questions about an order, a delivery or a return. Please include your order number so we can find you quickly.
Wholesale & press
Stockist, spa, salon and press enquiries — including sample requests and brand assets.
Looking for a quick answer? Many questions about delivery, layering and shelf life are answered on our FAQs page.
Not sure where to begin
Six steps, layered with intention. Discover the complete Matinata ritual.